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Hospitality - Accessible Toilets

ANCMF-AU-H-AT-01

Objective
Ensure the highest level of cleanliness and hygiene in accessible toilets within hospitality facilities, adhering to Australian cleaning standards and practices.
Cleaning Methods
Prepare the cleaning trolley with all essential supplies, making sure to use colour-coded cleaning cloths and mops to avoid cross-contamination.
Start by emptying the rubbish bin and replacing the liner.
Apply disinfectant to the toilet bowl, seat, and lid, ensuring an adequate dwell time prior to scrubbing and rinsing.
Thoroughly wipe down all touchpoints using disinfectant wipes to ensure complete coverage.
Clean mirrors and glass surfaces with glass cleaner to ensure a streak-free finish.
Conduct a final inspection to ensure all areas meet cleanliness standards.
Commence mopping the floor with a disinfectant solution, beginning from the furthest corner and progressing towards the exit.
Replenish consumables such as toilet paper, soap, and hand towels.
Dampen a cloth and dust all horizontal surfaces to effectively capture dust and prevent its dispersal.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless with no visible dirt or stains. No odours present. Consumables fully stocked. Floors are dry and streak-free.
GoodMinor smudges on mirrors or glass. No visible dirt on major surfaces. Slight odour dissipates quickly. Consumables mostly stocked.
PassSome visible dirt or smudges on less critical surfaces. Mild odour present. Consumables available but not fully stocked.
FailVisible dirt, grime, or stains on key surfaces. Strong odour present. Consumables not available. Floors wet or sticky.
Required Equipment
  • Cleaning trolley with colour-coded cleaning cloth and mop.
  • Personal Protective Equipment (PPE)
  • Glass Cleaner
  • Disinfectant Solution and Wipes
  • Rubbish Bin Liner
  • Toilet brush
  • Dusting Cloth
Quick Info
Standard Code ANCMF-AU-H-AT-01
Frequency daily
Last Updated Jun 15, 2025
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