Privacy Policy

Information You Provide

• Account Information: Name, email address, password, and company information
• Profile Information: Professional details, preferences, and settings
• Payment Information: Billing details processed securely through Stripe (we don't store card numbers)
• Communications: Messages you send us, support tickets, and feedback

Information Collected Automatically

• Usage Data: Pages viewed, features used, download history, search queries
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: Session data, preferences, and analytics information

I use your information to:

• Provide, maintain, and improve my services
• Process your transactions and manage your subscription
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Send you marketing communications (with your consent)
• Comply with legal obligations

I may share your information with:

Service Providers

• Payment Processing: Stripe (for secure payment processing)
• Email Services: For transactional and marketing emails
• Analytics: To understand how my service is used
• Hosting: Cloud infrastructure providers

I Do NOT

• Sell your personal information to third parties
• Share your information for third-party marketing purposes
• Disclose your information except as described in this policy

Legal Requirements

I may disclose your information if required by law or to:

• Comply with legal process
• Protect my rights, privacy, safety, or property
• Investigate potential violations

I implement appropriate technical and organizational measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Encrypted password storage (BCrypt hashing)
• Secure session management
• Regular security audits
• Access controls and authentication
• Secure payment processing (PCI-DSS compliant via Stripe)

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct your information via your profile
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing emails (link in every email)
• Object: Object to certain processing of your data

To exercise these rights, please contact me.

I use cookies and similar technologies for:

• Essential Cookies: Required for the site to function (login sessions, security)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use my service

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

I retain your information for as long as:

• Your account is active
• Needed to provide you services
• Required by law or for legitimate business purposes

When you delete your account, I delete or anonymize your personal information within 30 days, except where required by law to retain it longer.

My service is not directed to individuals under 18. I do not knowingly collect personal information from children. If you believe I have collected information from a child, please contact me immediately.

I may update this Privacy Policy from time to time. I will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of my service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or my privacy practices, please contact me:

• Email: privacy@cleaningcodex.com
• Support: Contact Form
• Address: Sydney, Australia