Privacy Policy

Effective: September 10, 2025

Overview

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect
  • Account information (name, email, organisation)
  • Usage and device information (log data, IP address, browser)
  • Billing information processed by our payment provider (we do not store full card numbers)
  • Support communications
How we use information
  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Communicate with you about the Service
  • Meet legal, security and compliance obligations
Disclosure

We may share information with service providers (e.g., hosting, payment processing, email delivery) under contract, and as required by law. Some providers may be located outside Australia; where we transfer data overseas we take reasonable steps to ensure appropriate safeguards.

Security

We use appropriate technical and organisational measures to protect personal information. No method of transmission or storage is completely secure.

Data retention

We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. You may request deletion of your account, subject to legal retention requirements.

Your rights

You may request access to, or correction of, your personal information. To exercise your rights or raise a concern, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Cookies

We use necessary cookies to operate the Service and optional analytics cookies to improve it. You can control cookies through your browser settings.

Changes

We may update this policy from time to time. The latest version will be available on this page.