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Hospitality - Lift Lobby

ANCMF-AU-H-LL-01

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Objective
To maintain a high standard of cleanliness and hygiene in the lift lobby of a hospitality facility, ensuring a welcoming and safe environment for guests and staff.
Cleaning Methods
Prepare the cleaning trolley with all essential supplies, ensuring that colour-coded cloths are utilised for different surfaces to avoid cross-contamination.
Begin by dusting all horizontal surfaces utilising a microfibre cloth.
Sanitise and wipe the lift button and panel thoroughly using a disinfectant wipe, ensuring all touchpoints are comprehensively cleaned.
Vacuum the carpeted area, ensuring particular attention is paid to corners and edges. Spot clean any stains using a suitable carpet cleaner.
Mop the hard floor using a neutral detergent, ensuring the mop is thoroughly wrung out to prevent excess water. Follow this with a sanitising solution.
Empty the rubbish bin, replace the liner, and wipe the exterior of the bin using a disinfectant.
Clean mirrors and glass surfaces using a glass cleaner and a lint-free cloth, ensuring a streak-free finish.
Inspect all signage for cleanliness and legibility, wiping down as necessary.
Inspect the ceiling and corners for cobwebs, and remove them using a duster.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless and dry; mirrors and glass are streak-free; no rubbish or odours present; all touchpoints are sanitised; signage is clean and legible.
GoodMinor dust on high surfaces; floors are clean with minimal marks; mirrors and glass have minor streaks; bins are empty with no odours; most touchpoints are sanitised; signage is mostly clean and legible.
PassVisible dust on surfaces; floors have visible marks; mirrors and glass have noticeable streaks; bins are not overflowing but may have slight odours; some touchpoints are sanitised; signage is readable but not entirely clean.
FailHeavy dust accumulation; floors are dirty; mirrors and glass are heavily streaked; bins are overflowing or have strong odours; touchpoints are not sanitised; signage is dirty or illegible.
Required Equipment
  • Microfibre Cloth, Colour-Coded
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Wipe
  • Mop and Bucket
  • Glass Cleaner
  • Neutral Detergent
  • Rubbish Bin Liner
  • Lint-free cloth
  • Duster
Quick Info
Standard Code ANCMF-AU-H-LL-01
Frequency daily
Last Updated Jun 15, 2025
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