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Hospitality - Green Room

ANCMF-AU-H-GR-02

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Objective
To ensure the Green Room in hospitality facilities is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for guests and staff.
Cleaning Methods
Start by arranging the cleaning trolley with all required supplies and equipment, making sure to use colour-coded cloths for different areas to avoid cross-contamination.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
Vacuum the carpet and rug meticulously, focusing particularly on corners and areas beneath furniture.
Mop the hard floor using a neutral pH cleaner, ensuring that no residue is left behind.
Sanitise high-contact areas utilising disinfectant spray and a fresh cloth.
Empty the rubbish bin, replace the liner, and dispose of waste in accordance with the facility's protocol.
Clean mirrors and glass surfaces using a glass cleaner, ensuring no streaks remain.
Inspect supplies and replenish as necessary, ensuring all items are stocked and accessible.
Rearrange furniture as required to maintain a neat and orderly appearance.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are spotless with no residue; high-touch areas are sanitised and free of smudges; bins are empty and clean; mirrors and glass surfaces are streak-free; furniture is neatly arranged; supplies are fully stocked.
GoodMinor dust on surfaces; carpets mostly clean with minimal debris; floors mostly clean with slight residue; high-touch areas mostly sanitised; bins emptied but not cleaned; mirrors and glass mostly streak-free; furniture mostly arranged; supplies mostly stocked.
PassNoticeable dust on surfaces; carpets have visible debris; floors have visible residue; high-touch areas partially sanitised; bins not emptied; mirrors and glass have streaks; furniture disorganised; supplies low.
FailHeavy dust accumulation; carpets heavily soiled; floors dirty with significant residue; high-touch areas not sanitised; bins overflowing; mirrors and glass dirty; furniture in disarray; supplies depleted.
Required Equipment
  • Microfibre Cloth, Colour-Coded
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Spray
  • Mop and Bucket
  • Glass Cleaner
  • Neutral pH Floor Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-H-GR-02
Frequency daily
Last Updated Jun 15, 2025
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