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Hospitality - Spa

ANCMF-AU-H-S-02

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Objective
To ensure the spa area within the hospitality facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for guests.
Cleaning Methods
Prepare the cleaning trolley with all essential supplies and equipment, making sure to use colour-coded cloths for distinct areas to avoid cross-contamination.
Commence by dusting all surfaces, moving from the top downwards, to guarantee no area is overlooked.
sanitise high touch area using a disinfectant solution ensuring sufficient contact time a per product instruction
Vacuum all carpeted areas and mop hard floors using an appropriate cleaning solution, ensuring no residue is left behind.
Clean mirrors and glass surfaces with a glass cleaner, ensuring no streaks are left.
Clean and sanitise all spa equipment, ensuring that no moisture is left on the electrical components.
Empty the rubbish bin, replace the liner, and sanitise the bin prior to reinserting it.
Replace all towels and linens, ensuring they are laundered at the appropriate temperature for optimal hygiene.
Inspect all supplies and replenish as necessary, ensuring all products are within their expiry dates.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; high-touch areas are sanitised with no residue; floors are spotless with no streaks; spa equipment is clean and dry; rubbish bins are empty and sanitised; mirrors and glass are streak-free; all supplies are fully stocked and within expiry.
GoodMinor dust on high surfaces; high-touch areas sanitised but minor residue; floors clean with minor streaks; spa equipment clean but slightly damp; rubbish bins empty but not sanitised; mirrors and glass mostly streak-free; supplies mostly stocked.
PassNoticeable dust on surfaces; high-touch areas partially sanitised; floors have visible streaks; spa equipment has visible moisture; rubbish bins not emptied; mirrors and glass have visible streaks; supplies low.
FailHeavy dust accumulation; high-touch areas not sanitised; floors dirty with debris; spa equipment dirty and wet; rubbish bins overflowing; mirrors and glass dirty; supplies depleted.
Required Equipment
  • Colour-coded microfibre cloth
  • Cleaning trolley
  • Personal Protective Equipment (PPE)
  • vacuum cleaner
  • Mop and Bucket
  • Glass Cleaner
  • Disinfectant and Cleaning Solution
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-H-S-02
Frequency daily
Last Updated Jun 15, 2025
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