daily Published

Hospitality - Business Center

ANCMF-AU-H-BC-01

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Objective
To ensure the Business Centre within the hospitality facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for all users.
Cleaning Methods
Start by arranging the cleaning trolley with all required supplies and equipment, making sure to use colour-coded cleaning cloths for distinct areas to avoid cross-contamination.
Begin by dusting all surfaces with a microfibre cloth, starting from the highest point and working your way downwards.
Thoroughly vacuum the carpet, focusing particularly on high-traffic areas and spaces beneath furniture.
Mop the hard floor utilising a damp mop and the correct cleaning solution, ensuring no excess water is left on the surface.
Empty the rubbish bin, replace the liner, and clean the bin's exterior with a disinfectant wipe.
Sanitise high-touch surfaces using a disinfectant spray, ensuring to allow sufficient contact time before wiping them dry.
Clean glass surfaces using a glass cleaner and a lint-free cloth, ensuring no streaks are left behind.
Inspect the furniture for any stains and, if necessary, clean with an appropriate upholstery cleaner.
Inspect consumables and refill as necessary, ensuring all dispensers are functioning correctly.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; carpets are spotless and free of debris; floors are clean and dry with no streaks; high-touch surfaces are sanitised with no visible residue; bins are empty and clean; glass surfaces are streak-free; furniture is spotless and well-arranged; consumables are fully stocked.
GoodMinor dust on high surfaces; carpets have minimal debris; floors are clean with slight streaks; high-touch surfaces are mostly sanitised; bins are empty but may have minor marks; glass surfaces have slight streaks; furniture is clean with minor stains; consumables are mostly stocked.
PassNoticeable dust on surfaces; carpets have visible debris; floors have visible streaks or residue; high-touch surfaces are partially sanitised; bins are not emptied or have visible marks; glass surfaces have noticeable streaks; furniture has visible stains; consumables are low.
FailHeavy dust accumulation; carpets are dirty with visible stains; floors are dirty with water pooling; high-touch surfaces are unsanitised; bins are full or overflowing; glass surfaces are dirty; furniture is heavily stained; consumables are depleted.
Required Equipment
  • Microfibre Cloth, Colour-Coded
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Spray
  • Mop and Bucket
  • Glass Cleaner
  • Rubbish Bin Liner
  • Upholstery Cleaner
Quick Info
Standard Code ANCMF-AU-H-BC-01
Frequency daily
Last Updated Jun 15, 2025
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