daily Published

Hospitality - Waiting Area

ANCMF-AU-H-WA-01

Login to Download
Objective
To ensure the waiting area in hospitality facilities is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for guests.
Cleaning Methods
Start by arranging the cleaning trolley with all required supplies and equipment, making sure to use colour-coded cloths for different areas to avoid cross-contamination.
Thoroughly vacuum the carpeted area, paying particular attention to corners and spaces under furniture.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
Mop the hard floor utilising a damp mop and the correct cleaning solution, ensuring no excess water is left on the surface.
Empty the rubbish bin, replace the liner, and ensure the bin is clean and odour-free.
Clean glass surfaces using a glass cleaner and a microfibre cloth, ensuring no streaks are left behind.
Sanitise high-touch surfaces by using a disinfectant spray and cloth to wipe them clean.
Conduct a final inspection to ensure all tasks are completed to the required standard.
Rearrange furniture as required to maintain a neat and orderly appearance.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless with no debris; glass surfaces are streak-free; no odours present; furniture is neatly arranged.
GoodMinor dust on surfaces; floors are clean with minimal debris; glass surfaces have minor streaks; no strong odours; furniture is mostly arranged.
PassNoticeable dust on some surfaces; floors have some debris; glass surfaces have visible streaks; mild odours present; furniture is somewhat disorganised.
FailSignificant dust accumulation; floors are dirty with visible debris; glass surfaces are heavily streaked; strong odours present; furniture is disorganised.
Required Equipment
  • Microfibre Cloth, Colour-Coded
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Spray
  • Mop and Bucket
  • Glass Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-H-WA-01
Frequency daily
Last Updated Jun 15, 2025
Get PDF Version

Download this standard as a PDF for offline access and printing.

Download Free (3 left) 3 free downloads per day. Sign up for unlimited access.