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Hospitality - Terrace

ANCMF-AU-H-T-01

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Objective
To ensure the terrace area of the hospitality facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for guests.
Cleaning Methods
Start by collecting all noticeable rubbish and debris, then deposit it in the rubbish bin.
Utilise a broom to sweep the entire terrace area, with a particular focus on corners and beneath furniture.
Prepare a mop using an appropriate cleaning solution, then mop all hard surfaces to ensure even coverage.
Utilise a microfibre cloth and suitable cleaning agent to meticulously clean all outdoor furniture.
Empty the rubbish bin, replace the liner, and sanitise the interior of the bin.
Apply a sanitising solution to high-touch surfaces and allow them to air dry.
Utilise a glass cleaner and cloth to cleanse all glass surfaces, ensuring no streaks remain.
Inspect the outdoor lighting fixtures and, if necessary, clean them using a damp cloth.
Utilise a duster or vacuum equipped with an extension to eliminate cobwebs from elevated areas.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless, with no visible dirt or stains. Furniture is free from dust and grime. Glass surfaces are streak-free. No rubbish or debris is present. High-touch surfaces are fully sanitised. No cobwebs are visible.
GoodMinor dust or smudges on surfaces. Furniture is mostly clean. Glass surfaces have minimal streaks. Rubbish bins are emptied. High-touch surfaces are mostly sanitised. Few cobwebs are visible.
PassNoticeable dust or dirt on surfaces. Furniture has visible grime. Glass surfaces have streaks. Some rubbish or debris is present. High-touch surfaces are partially sanitised. Cobwebs are present in some areas.
FailSignificant dirt or stains on surfaces. Furniture is dirty. Glass surfaces are heavily streaked. Rubbish and debris are present. High-touch surfaces are not sanitised. Cobwebs are widespread.
Required Equipment
  • Broom and Dustpan
  • Microfibre cloth
  • Mop and Bucket with Cleaning Solution
  • Sanitising Solution
  • Glass Cleaner
  • Rubbish Bin Liner
  • Duster
  • Vacuum Cleaner with Extension
Quick Info
Standard Code ANCMF-AU-H-T-01
Frequency daily
Last Updated Jun 15, 2025
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