daily Published

Hospitality - Balcony

ANCMF-AU-H-B-01

Login to Download
Objective
Ensure the balcony area in hospitality facilities is cleaned to the highest Australian standards, providing a safe, hygienic, and visually appealing environment for guests.
Cleaning Methods
Begin by collecting all waste and depositing it into the designated rubbish bin.
Utilise a colour-coded cleaning system to dust all surfaces, commencing from the highest point and working downwards.
Apply a sanitising solution to high-touch surfaces, allowing it to remain for the recommended duration before wiping it clean.
Mop the floor utilising a neutral pH cleaner, making certain no residue is left behind.
Thoroughly sweep the floor, ensuring all debris is collected.
Clean glass surfaces using a glass cleaner and a microfibre cloth to ensure a streak-free finish.
Inspect and remove any debris from the drain to ensure appropriate water drainage.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and smudges, glass is streak-free, no rubbish or debris present, high-touch surfaces are sanitised, and drains are clear.
GoodMinor dust or smudges on surfaces, glass mostly streak-free, no rubbish, high-touch surfaces sanitised, drains mostly clear.
PassNoticeable dust or smudges, some streaks on glass, minor rubbish present, high-touch surfaces partially sanitised, drains partially blocked.
FailSignificant dust or smudges, glass heavily streaked, rubbish present, high-touch surfaces not sanitised, drains blocked.
Required Equipment
  • Colour-coded microfibre cloth
  • Mop and Bucket
  • Sanitising Solution
  • Glass Cleaner
  • Neutral pH Floor Cleaner
  • Dustpan and Broom
  • Waste bin and liner
Quick Info
Standard Code ANCMF-AU-H-B-01
Frequency daily
Last Updated Jun 15, 2025
Get PDF Version

Download this standard as a PDF for offline access and printing.

Download Free (3 left) 3 free downloads per day. Sign up for unlimited access.