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Hospitality - Suite

ANCMF-AU-H-S-01

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Objective
To ensure the highest level of cleanliness and hygiene in hospitality suite spaces, adhering to Australian cleaning standards and practices.
Cleaning Methods
Prepare the cleaning trolley with all necessary supplies and equipment, ensuring that colour-coded cleaning systems are utilised to prevent cross-contamination.
Thoroughly vacuum the carpet and rug, paying particular attention to the edges and corners.
Begin by dusting all surfaces from top to bottom to prevent re-soiling the cleaned area.
Mop the hard floor using an appropriate cleaning solution, ensuring no residue is left behind.
Sanitise high-contact areas using a suitable disinfectant, ensuring adequate contact time for effectiveness.
Sanitise the bathroom facility using the designated cleaning product, ensuring all surfaces are thoroughly cleaned.
Empty the rubbish bin, clean it if necessary, and replace the liner.
Replenish consumables, ensuring they are neatly organised and readily accessible.
Polish mirrors and glass surfaces using a glass cleaner and a lint-free cloth.
Conduct a final inspection to ensure all tasks are completed to standard and the suite is ready for guest use.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless and free of dust. Carpets are vacuumed with no visible debris. Floors are streak-free and sanitised. High-touch areas are thoroughly disinfected. Bathroom facilities are immaculate with no stains or odours. Consumables are fully stocked and neatly presented.
GoodMinor dust on less accessible surfaces. Carpets are mostly clean with minimal debris. Floors are clean with slight streaks. High-touch areas are mostly disinfected. Bathroom facilities are clean with minor water spots. Consumables are mostly stocked.
PassNoticeable dust on surfaces. Carpets have visible debris. Floors have visible streaks. High-touch areas are inconsistently disinfected. Bathroom facilities have visible stains. Consumables are low or disorganised.
FailHeavy dust accumulation. Carpets are visibly dirty. Floors are dirty and unsanitised. High-touch areas are not disinfected. Bathroom facilities are unclean with strong odours. Consumables are missing or empty.
Required Equipment
  • Colour-coded microfibre cloth
  • Cleaning trolley
  • vacuum cleaner
  • Mop and Bucket
  • Glass Cleaner
  • Disinfectant and Cleaning Solution
  • Rubbish Bin Liner
  • Lint-free cloth
Quick Info
Standard Code ANCMF-AU-H-S-01
Frequency daily
Last Updated Jun 15, 2025
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