daily Published

Government Building - Appeals Office

ANCMF-AU-GB-AO-03

Login to Download
Objective
To maintain a high standard of cleanliness and hygiene in the Appeals Office of a Government Building, ensuring a safe and pleasant environment for staff and visitors.
Cleaning Methods
Prepare the cleaning trolley with all necessary supplies and equipment, ensuring that colour-coded cleaning systems are utilised to prevent cross-contamination.
Thoroughly vacuum the carpet and rug, paying special attention to corners and areas under furniture.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
Mop the hard floor utilising a damp mop and the correct cleaning solution, ensuring no excess water is left on the surface.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Sanitise and wipe high-touch surfaces using a disinfectant solution, ensuring comprehensive coverage.
Sanitise the toilet and washbasin using the appropriate cleaning agent to ensure all surfaces are thoroughly cleaned.
Clean glass surfaces and mirrors using a glass cleaner, ensuring no streaks are left behind.
Inspect and replenish consumables as required, ensuring all dispensers are functioning correctly.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless and dry; no rubbish is present; all high-touch surfaces are sanitised; toilets and washbasins are immaculate; glass surfaces are streak-free; consumables are fully stocked.
GoodMinor dust or marks on surfaces; floors are clean with minimal moisture; bins are empty; most high-touch surfaces are sanitised; toilets and washbasins are clean; minor streaks on glass; consumables are mostly stocked.
PassNoticeable dust or marks on surfaces; floors are mostly clean; bins are not overflowing; some high-touch surfaces are sanitised; toilets and washbasins are mostly clean; visible streaks on glass; consumables are low but available.
FailSignificant dust or marks on surfaces; floors are dirty or wet; bins are overflowing; high-touch surfaces are not sanitised; toilets and washbasins are dirty; glass surfaces are heavily streaked; consumables are depleted.
Required Equipment
  • Microfibre cloth
  • Colour-coded cleaning cloth and mop.
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Solution
  • Mop and Bucket
  • Glass Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-GB-AO-03
Frequency daily
Last Updated Jun 15, 2025
Get PDF Version

Download this standard as a PDF for offline access and printing.

Download Free (3 left) 3 free downloads per day. Sign up for unlimited access.