daily Published

Government Building - Ombudsman Office

ANCMF-AU-GB-OO-01

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Objective
To maintain a clean, safe, and hygienic environment in the Ombudsman Office within the Government Building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
Start by arranging the cleaning trolley with all the required supplies and equipment, making sure that colour-coded cleaning systems are properly set up.
Thoroughly vacuum the carpet and rug, paying special attention to corners and areas under furniture.
Commence dusting all surfaces from the highest point, working downwards, utilising a microfibre cloth.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Mop the hard floor using a damp mop and the appropriate cleaning solution, ensuring no streaks or residues are left behind.
Sanitise high-touch surfaces using a disinfectant spray and cloth, ensuring comprehensive coverage and sufficient contact time.
Sanitise the kitchen and toilet areas using the designated cleaning product, ensuring all surfaces are thoroughly cleaned and odours are effectively neutralised.
Inspect and replenish consumables, ensuring all dispensers are functioning correctly.
clean glas surface with a glas cleaner and lint free cloth for a streak free finish
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust. Carpets are vacuumed with no visible debris. Hard floors are spotless with no streaks. High-touch surfaces are sanitised with no residue. Glass surfaces are streak-free. No odours present. Consumables fully stocked.
GoodMost surfaces are clean with minimal dust. Carpets are vacuumed with minor debris in corners. Hard floors have minimal streaks. High-touch surfaces are mostly sanitised. Glass surfaces have minor streaks. Mild odours present. Consumables mostly stocked.
PassSurfaces have visible dust. Carpets have visible debris. Hard floors have streaks. High-touch surfaces are partially sanitised. Glass surfaces have visible streaks. Noticeable odours present. Consumables partially stocked.
FailSurfaces are dusty. Carpets have significant debris. Hard floors are dirty with streaks. High-touch surfaces are not sanitised. Glass surfaces are dirty. Strong odours present. Consumables not stocked.
Required Equipment
  • Microfibre cloth
  • Colour-coded cleaning cloth and mop.
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Spray
  • Mop and Bucket
  • Glass Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-GB-OO-01
Frequency daily
Last Updated Jun 15, 2025
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