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Government Building - Community Relations

ANCMF-AU-GB-CR-06

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Objective
To ensure a clean, hygienic, and welcoming environment in the Community Relations area of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
Equip the cleaning trolley with all essential apparatus and supplies, adhering to the colour-coded system for compliance.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
Thoroughly vacuum all carpeted areas, ensuring special attention is given to corners and areas beneath furniture.
Mop the hard floor utilising a damp mop and the correct cleaning solution, ensuring no excess water is left on the surface.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Sanitise high-touch surfaces using a disinfectant solution, ensuring an appropriate contact time for effectiveness.
Clean glass surfaces using a glass cleaner and a lint-free cloth, ensuring no streaks remain.
Spot clean walls and skirting boards using a damp cloth and mild detergent as required.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless with no debris; high-touch surfaces are sanitised with no visible residue; glass surfaces are streak-free; rubbish bins are empty and odour-free.
GoodMinor dust on less accessible surfaces; floors are clean with minimal debris; high-touch surfaces are mostly sanitised; glass surfaces have minor streaks; rubbish bins are empty with slight odour.
PassNoticeable dust on surfaces; floors have visible debris; high-touch surfaces are partially sanitised; glass surfaces have visible streaks; rubbish bins are not emptied regularly.
FailHeavy dust accumulation; floors are dirty with significant debris; high-touch surfaces are not sanitised; glass surfaces are dirty; rubbish bins are overflowing and odorous.
Required Equipment
  • Microfibre cloth
  • Cleaning trolley
  • vacuum cleaner
  • Disinfectant Solution
  • Mop and Bucket
  • Glass Cleaner
  • Colour-coded cleaning supplies
  • Lint-free cloth
Quick Info
Standard Code ANCMF-AU-GB-CR-06
Frequency daily
Last Updated Jun 15, 2025
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