daily Published

Government Building - IT Help Desk

ANCMF-AU-GB-IHD-01

Objective
To maintain a clean, hygienic, and organised IT Help Desk area in a government building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
begin by dusting all surface using a microfibre cloth to capture dust particle effectively
Prepare the cleaning trolley with all essential supplies and equipment, ensuring the use of colour-coded cloths and mops.
Use a vacuum cleaner with a HEPA filter to reduce airborne dust while vacuuming carpeted areas.
Sanitise high-contact areas using a disinfectant spray, ensuring an adequate dwell time for effective germ elimination.
Empty the rubbish bin, replace the liner, and ensure the bin is clean and odour-free.
Mop the hard floor using a damp mop, ensuring no excess water is left on the surface to prevent a slipping hazard.
Disinfect door handles and light switches using a sanitising wipe.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; floors are spotless with no debris; rubbish bins are empty and odour-free.
GoodMinor dust on less accessible surfaces; high-touch areas are mostly sanitised; floors have minimal debris; rubbish bins are empty but may have slight odour.
PassNoticeable dust on surfaces; high-touch areas are partially sanitised; floors have visible debris; rubbish bins are not emptied or have noticeable odour.
FailSignificant dust accumulation; high-touch areas are unsanitised; floors are dirty with visible stains; rubbish bins are overflowing or have strong odour.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre Cloth, Colour-Coded
  • Cleaning trolley
  • Disinfectant Spray and Wipe
  • Damp Mop and Bucket
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-GB-IHD-01
Frequency daily
Last Updated Jun 15, 2025
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