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Government Building - Queue Area

ANCMF-AU-GB-QA-01

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Objective
Ensure the queue area in the government building is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all visitors and staff.
Cleaning Methods
begin by dusting all surface using a microfibre cloth to capture dust particle effectively
Sanitise high-touch areas using a disinfectant solution, ensuring adherence to the contact time as per the manufacturer's instructions.
Mop the hard floor using a neutral pH cleaner, ensuring that no residue is left behind.
Utilise a HEPA filter vacuum cleaner to minimise airborne dust and allergens by vacuuming the carpet.
Empty the rubbish bin, clean it with a disinfectant wipe, and replace the liner.
Utilise a glass cleaner and microfibre cloth to cleanse the glass surface, ensuring no streaks remain.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust. High-touch areas are sanitised with no visible fingerprints or smudges. Floors are spotless with no debris. Rubbish bins are empty and odour-free. Glass surfaces are crystal clear with no streaks.
GoodMinor dust on less accessible surfaces. High-touch areas are mostly clean with minimal smudges. Floors are clean with occasional small debris. Rubbish bins are empty but may have slight odour. Glass surfaces have minor streaks.
PassNoticeable dust on surfaces. High-touch areas have visible smudges. Floors have visible debris. Rubbish bins are not emptied regularly, with noticeable odour. Glass surfaces have visible streaks.
FailSurfaces are dusty and neglected. High-touch areas are unsanitised with heavy smudges. Floors are dirty with significant debris. Rubbish bins are overflowing and malodorous. Glass surfaces are dirty and streaked.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Colour-coded cleaning trolley
  • Disinfectant Solution
  • Glass Cleaner
  • Neutral pH Floor Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-GB-QA-01
Frequency daily
Last Updated Jun 15, 2025
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