daily Published

Government Building - Information Desk

ANCMF-AU-GB-ID-01

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Objective
Ensure the Information Desk in the Government Building is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for visitors and staff.
Cleaning Methods
Start by arranging the cleaning trolley with all the required supplies, making sure to use colour-coded cloths for distinct areas to avoid cross-contamination.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
Utilise a HEPA filter vacuum cleaner to vacuum the carpet, thereby minimising dust and allergens.
Sanitise high-touch areas using an approved disinfectant, ensuring to allow the appropriate contact time as per the product's instructions.
Empty the rubbish bin, replace the liner, and wipe the exterior of the bin using a sanitising solution.
Spot-clean any noticeable stains on the carpet using an appropriate carpet cleaner.
Clean glass surfaces using a glass cleaner and a lint-free cloth, ensuring no streaks are left behind.
Inspect all signage for cleanliness and legibility, wiping down as necessary.
Refill the hand sanitiser dispensers, ensuring they function correctly.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; high-touch areas are sanitised with no residue; bins are empty and clean; carpet is spotless and vacuumed; glass is streak-free; signage is clean and legible; hand sanitiser dispensers are full and operational.
GoodMinor dust on less accessible surfaces; high-touch areas sanitised with minimal residue; bins are empty with minor marks; carpet is vacuumed with minor stains; glass has minimal streaks; signage is mostly clean; hand sanitiser dispensers are mostly full and operational.
PassNoticeable dust on surfaces; high-touch areas sanitised but with visible residue; bins are not overflowing but have visible marks; carpet is vacuumed but with visible stains; glass has noticeable streaks; signage is legible but dusty; hand sanitiser dispensers are low but operational.
FailHeavy dust on surfaces; high-touch areas not sanitised; bins are overflowing; carpet is not vacuumed and heavily stained; glass is dirty with streaks; signage is not legible; hand sanitiser dispensers are empty or not operational.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre Cloth, Colour-Coded
  • Approved disinfectant
  • Glass Cleaner
  • Rubbish Bin Liner
  • Lint-free cloth
  • Hand Sanitiser Refill
Quick Info
Standard Code ANCMF-AU-GB-ID-01
Frequency daily
Last Updated Jun 15, 2025
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