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Government Building - Reception Area

ANCMF-AU-GB-RA-01

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Objective
To maintain a clean, safe, and welcoming reception area in a government building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
Begin by dusting all surfaces using a microfibre cloth, starting from the highest surfaces and working downwards.
Thoroughly vacuum the carpeted area, paying particular attention to corners and spaces under furniture.
Mop the hard floor using a neutral pH cleaner, ensuring that no streaks or residues are left behind.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Sanitise high-touch surfaces using a disinfectant spray, ensuring to allow sufficient contact time for optimal effectiveness.
Clean the glass surface with a glass cleaner, ensuring no streaks remain.
Spot-clean walls and skirting boards using a damp cloth and mild detergent.
Conduct a final inspection to ensure the area is free from odour and debris.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and marks; floors are spotless and streak-free; glass surfaces are crystal clear; no odours present; bins are empty and sanitised; high-touch areas are thoroughly sanitised.
GoodMinor dust on high surfaces; floors are clean with minimal streaks; glass surfaces have minor smudges; faint odours may be present; bins are empty but not sanitised; high-touch areas are mostly sanitised.
PassNoticeable dust on surfaces; floors have visible streaks; glass surfaces have visible smudges; noticeable odours; bins are not emptied; high-touch areas are partially sanitised.
FailHeavy dust accumulation; floors are dirty; glass surfaces are heavily smudged; strong odours present; bins are overflowing; high-touch areas are not sanitised.
Required Equipment
  • Microfibre cloth
  • Colour-coded cleaning cloth
  • vacuum cleaner
  • Disinfectant Spray
  • Mop and Bucket
  • Glass Cleaner
  • Neutral pH Floor Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-GB-RA-01
Frequency daily
Last Updated Jun 15, 2025
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