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Commercial Office - Reception Area

ANCMF-AU-CO-RA-01

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Objective
Ensure the reception area of the commercial office is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and professional environment for visitors and staff.
Cleaning Methods
Begin by dusting all surfaces with a microfibre cloth to efficiently trap dust.
Use a vacuum cleaner with a HEPA filter to reduce airborne dust while vacuuming carpeted areas.
Mop the hard floor using a neutral pH cleaner, ensuring no residue is left behind.
Utilise a disinfectant solution to cleanse and sanitise high-contact surfaces.
Empty the rubbish bin, replace the liner, and ensure the bin is clean and odour-free.
Clean glass surfaces using a streak-free glass cleaner.
Neatly arrange the furniture and ensure all items are in their designated places.
Inspect plants and decorative items for dust, and clean as necessary.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are dust-free, floors are spotless with no visible marks, glass surfaces are streak-free, and all high-touch areas are sanitised. No odours present, and rubbish bins are empty and clean.
GoodMinor dust on surfaces, floors have minimal marks, glass surfaces have slight streaks, and high-touch areas are mostly sanitised. No strong odours, and rubbish bins are emptied.
PassNoticeable dust on surfaces, floors have visible marks, glass surfaces have visible streaks, and high-touch areas are partially sanitised. Mild odours present, and rubbish bins are not overflowing.
FailHeavy dust on surfaces, floors are dirty with multiple marks, glass surfaces are heavily streaked, and high-touch areas are not sanitised. Strong odours present, and rubbish bins are full or overflowing.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Disinfectant Solution
  • Glass Cleaner
  • Mop and Bucket with Neutral pH Cleaner
  • Rubbish Bin Liner
  • Colour-coded cleaning cloth and equipment
Quick Info
Standard Code ANCMF-AU-CO-RA-01
Frequency daily
Last Updated Jun 15, 2025
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