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Transportation Hub - Baggage Carts

ANCMF-AU-TH-BC-03

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Objective
Ensure baggage trolleys at the transportation hub are clean, sanitised, and visually appealing to enhance passenger experience and comply with Australian cleaning standards.
Cleaning Methods
Gather all trolleys from the specified area and convey them to the cleaning station.
Remove all rubbish and debris from the trolley basket, then dispose of it in the designated rubbish bin.
Utilise a colour-coded cleaning system to apply an appropriate cleaning solution to all surfaces, with a focus on handles and high-touch areas.
Ensure all surfaces are wiped down with a clean microfibre cloth, leaving no residue behind.
Inspect the wheel and eliminate any dirt or obstructions using a small brush.
Polish the metal surface using an appropriate metal polish to preserve its lustre.
Conduct a final inspection to ensure all trolleys meet the quality criteria before returning them to the service area.
Quality Criteria
Performance LevelCriteria
ExcellentAll trolleys are free from visible dirt, debris, and stains. Handles and touchpoints are sanitised and polished. Wheels are clean and unobstructed. No unpleasant odours present.
GoodMinor traces of dirt or debris may be present but do not affect overall cleanliness. Handles and touchpoints are sanitised. Wheels are mostly clean. No strong odours present.
PassSome visible dirt or debris present. Handles and touchpoints are mostly sanitised. Wheels may have some dirt. Mild odours may be present.
FailSignificant dirt, debris, or stains present. Handles and touchpoints are not sanitised. Wheels are obstructed or dirty. Strong unpleasant odours present.
Required Equipment
  • Microfibre cloth
  • Colour-coded cleaning solution
  • rubbish bin
  • Small wheel-cleaning brush
  • Metal Polish
Quick Info
Standard Code ANCMF-AU-TH-BC-03
Frequency daily
Last Updated Jun 15, 2025
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