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Transportation Hub - Airline Lounge

ANCMF-AU-TH-AL-01

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Objective
To ensure the airline lounge within the transportation hub is maintained to the highest standards of cleanliness, hygiene, and presentation, providing a safe and welcoming environment for all passengers and staff.
Cleaning Methods
Start by donning the necessary Personal Protective Equipment (PPE) in accordance with Australian Workplace Health and Safety regulations.
Implement a colour-coded cleaning system to avoid cross-contamination across various areas.
Vacuum the carpeted area utilising a HEPA filter vacuum cleaner to guarantee air quality standards are upheld.
Sanitise high-contact areas utilising an approved disinfectant.
Dust and wipe all surfaces using a microfibre cloth and the appropriate cleaning agent.
Mop the hard floor using a neutral pH cleaner to preserve the floor's integrity.
Clean glass surfaces using a glass cleaner and microfibre cloth to achieve a streak-free finish.
Sanitise the toilet using a toilet-specific cleaner and ensure all fixtures are thoroughly disinfected.
Empty the rubbish bin, replace the liner, and dispose of waste in accordance with environmental guidelines.
Inspect all areas to ensure they meet the quality criteria before finalising the task.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless with no visible dust or marks; floors are clean and dry with no debris; high-touch areas are sanitised and free of smudges; toilets are immaculate with no odours; rubbish bins are empty and clean; glass surfaces are streak-free.
GoodMinor dust or marks on surfaces; floors are mostly clean with minimal debris; high-touch areas are mostly sanitised; toilets are clean with minimal odours; rubbish bins are emptied but may have minor residue; glass surfaces have minimal streaks.
PassNoticeable dust or marks on surfaces; floors have visible debris; high-touch areas are inconsistently sanitised; toilets are generally clean but have noticeable odours; rubbish bins are not emptied regularly; glass surfaces have visible streaks.
FailSurfaces are visibly dirty; floors are dirty with significant debris; high-touch areas are not sanitised; toilets are dirty with strong odours; rubbish bins are overflowing; glass surfaces are dirty with significant streaks.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Mop and Bucket
  • Glass Cleaner
  • Disinfectant
  • Rubbish Bin Liner
  • Colour-coded cleaning agent
  • PPE: Gloves, Masks, etc.
Quick Info
Standard Code ANCMF-AU-TH-AL-01
Frequency daily
Last Updated Jun 15, 2025
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