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Retail - Property Management

ANCMF-AU-R-PM-01

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Objective
To maintain a high standard of cleanliness and hygiene in the retail property management space, ensuring a safe and pleasant environment for customers and staff.
Cleaning Methods
Begin by dusting all surfaces using a microfibre cloth, ensuring to reach all corners and edges.
Utilise a HEPA filter vacuum cleaner to vacuum the carpeted area, thereby reducing allergens.
Mop hard floors utilising a colour-coded mop system to prevent cross-contamination.
Sanitise high-contact areas using a disinfectant spray, ensuring to allow for the appropriate contact time.
empty rubbish bin replace liner and clean the bin with a sanitising solution
Clean the toilet using a toilet brush and sanitising cleaner, ensuring all surfaces are thoroughly wiped down.
Utilise a glass cleaner and squeegee for windows and mirrors, ensuring a streak-free outcome.
Conduct spot cleaning on walls and partitions, utilising a cleaner appropriate for the specific surface type.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust. Floors are spotless with no visible marks. High-touch areas are sanitised and free of smudges. Rubbish bins are empty and clean. Toilets are spotless and odour-free. Glass surfaces are streak-free.
GoodMinor dust on surfaces. Floors have minimal marks. High-touch areas are mostly sanitised. Rubbish bins are empty but may have minor residue. Toilets are clean with slight odour. Glass surfaces have minor streaks.
PassNoticeable dust on surfaces. Floors have visible marks. High-touch areas are partially sanitised. Rubbish bins are not overflowing but have residue. Toilets are generally clean but have noticeable odour. Glass surfaces have visible streaks.
FailSurfaces are dusty. Floors are dirty with visible debris. High-touch areas are not sanitised. Rubbish bins are overflowing. Toilets are dirty with strong odour. Glass surfaces are dirty with significant streaks.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Colour-coded mop and bucket
  • Disinfectant Spray
  • Rubbish Bin Liner
  • Toilet brush
  • Glass Cleaner and Squeegee
  • Spot-cleaning solution
Quick Info
Standard Code ANCMF-AU-R-PM-01
Frequency daily
Last Updated Jun 15, 2025
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