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Retail - Pharmacy

ANCMF-AU-R-P-01

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Objective
To maintain a high standard of cleanliness and hygiene in the pharmacy retail space, ensuring compliance with Australian health and safety regulations and providing a safe environment for customers and staff.
Cleaning Methods
Begin by dusting all surfaces with a microfibre cloth to capture dust and allergens.
Sanitise high-touch areas using an approved disinfectant, ensuring adherence to the contact time as per the manufacturer's instructions.
Vacuum all carpeted areas using a HEPA filter vacuum cleaner to minimise airborne particles.
Mop the hard floor using a neutral pH cleaner, ensuring no residue is left behind.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Sanitise and clean the toilet facility utilising the appropriate cleaning agent, with a focus on high-contact areas such as the tap and flush handle.
Clean glass surfaces with a streak-free glass cleaner, ensuring no smudges or fingerprints remain.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless with no residue; high-touch areas are sanitised and free of fingerprints; glass surfaces are crystal clear; no odours present; bins are empty and sanitised.
GoodMinor dust on less accessible surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; glass surfaces have minor smudges; no strong odours; bins are empty but not sanitised.
PassNoticeable dust on surfaces; floors have visible residue; high-touch areas are partially sanitised; glass surfaces have visible smudges; faint odours present; bins are not emptied or sanitised.
FailHeavy dust accumulation; floors are dirty with significant residue; high-touch areas are not sanitised; glass surfaces are dirty; strong odours present; bins are overflowing and unsanitary.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Colour-coded cleaning cloth and mop.
  • Approved Disinfectant and Cleaning Agent
  • Mop and Bucket with Wringer
  • Rubbish Bin Liner
  • Streak-free glass cleaner
Quick Info
Standard Code ANCMF-AU-R-P-01
Frequency daily
Last Updated Jun 15, 2025
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