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Retail - Delivery Area

ANCMF-AU-R-DA-04

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Objective
To maintain a clean, safe, and hygienic delivery area in a retail facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent it from becoming airborne.
Sanitise high-touch areas using an approved disinfectant, ensuring adherence to the contact time as per the manufacturer's instructions.
Utilise a HEPA filter vacuum cleaner to vacuum the carpeted area, thereby reducing allergens.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Mop the hard floor using a neutral pH cleaner and a colour-coded mop head designated for the specific area.
Spot-clean walls and doors using an appropriate cleaner to eliminate any visible marks.
Clean windows and glass surfaces with a glass cleaner, using a squeegee to ensure a streak-free result.
inspect ceiling and corner for cobweb and remove them using an extendable duster
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless and dry; no visible rubbish or odours; glass surfaces are streak-free; high-touch areas are sanitised with no residue.
GoodMinor dust on less accessible surfaces; floors are clean with minimal streaks; rubbish bins are empty and odour-free; glass surfaces have minimal streaks; high-touch areas are mostly sanitised.
PassNoticeable dust on surfaces; floors have visible streaks or spots; rubbish bins are emptied but may have slight odour; glass surfaces have visible streaks; high-touch areas are inconsistently sanitised.
FailHeavy dust accumulation; floors are dirty or sticky; rubbish bins are full or have strong odour; glass surfaces are dirty; high-touch areas are not sanitised.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Colour-coded mop and bucket
  • Extendable duster
  • Approved disinfectant
  • Rubbish Bin Liner
  • Glass Cleaner and Squeegee
Quick Info
Standard Code ANCMF-AU-R-DA-04
Frequency daily
Last Updated Jun 15, 2025
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