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Retail - Smoking Area

ANCMF-AU-R-SA-03

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Objective
To maintain a clean, safe, and hygienic smoking area in retail facilities, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
Implement a colour-coded cleaning system to avoid cross-contamination.
Commence by gathering all visible rubbish and cigarette butts using a litter picker, then dispose of them in the appropriate rubbish bin.
Empty the ashtray and rubbish bin, then sanitise them using a disinfectant spray.
Sanitise all seating and tables thoroughly with a sanitising solution, ensuring all surfaces are free from stains and residues.
Sweep the floor to eliminate loose debris, then mop using a neutral pH cleaner appropriate for outdoor surfaces.
Clean glass and metal surfaces using a suitable cleaner to eliminate fingerprints and smudges.
Ensure all signage is wiped clean and free from dirt.
Utilise an odour neutraliser to eradicate any residual smoke scent.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless, no visible debris, bins are empty and sanitised, no odours present, signage is clear and legible.
GoodMinor stains or debris present, bins are empty but may have slight residue, faint odours detectable, signage mostly clear.
PassNoticeable stains or debris, bins not fully sanitised, odours present but not overpowering, signage legible but dirty.
FailSignificant stains or debris, bins overflowing or unsanitised, strong odours present, signage obscured or unreadable.
Required Equipment
  • Colour-coded cleaning cloth and mop.
  • Cleaning trolley
  • Disinfectant Spray
  • Neutral pH Floor Cleaner
  • litter picker
  • Odour neutraliser
  • Rubbish Bin Liner
  • Glass and Metal Cleaner
Quick Info
Standard Code ANCMF-AU-R-SA-03
Frequency daily
Last Updated Jun 15, 2025
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