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Retail - Lobby

ANCMF-AU-R-L-01

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Objective
To ensure the lobby area of the retail facility is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for customers and staff.
Cleaning Methods
begin by dusting all surface using a microfibre cloth to capture dust and allergen
Thoroughly vacuum the carpeted area, ensuring special attention is given to corners and edges.
Mop the hard floor using a neutral pH cleaner, ensuring that no residue is left behind.
Utilise a disinfectant solution to cleanse and sanitise high-contact surfaces.
Empty the rubbish bin, clean it with a disinfectant, and replace the liner.
Clean glass surfaces using a streak-free glass cleaner.
Inspect the entrance mat, vacuum or shake out as necessary.
Spot-clean walls and floors to eliminate any marks or stains.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless and dry; high-touch surfaces are sanitised and shiny; rubbish bins are empty and clean; glass surfaces are streak-free; no visible stains or marks on walls or floors.
GoodMinor dust on surfaces; floors are clean with minimal residue; high-touch surfaces are mostly sanitised; rubbish bins are emptied but may have slight odour; glass surfaces have minor streaks; few visible stains or marks.
PassNoticeable dust on surfaces; floors have some residue; high-touch surfaces are partially sanitised; rubbish bins are emptied but not cleaned; glass surfaces have visible streaks; several visible stains or marks.
FailHeavy dust accumulation; floors are dirty or sticky; high-touch surfaces are not sanitised; rubbish bins are full or dirty; glass surfaces are heavily streaked; numerous visible stains or marks.
Required Equipment
  • Vacuum Cleaner with HEPA Filter
  • Microfibre cloth
  • Colour-coded cleaning cloth
  • Disinfectant Solution
  • Mop and Bucket with Wringer
  • Glass Cleaner
  • Neutral pH Floor Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-R-L-01
Frequency daily
Last Updated Jun 15, 2025
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