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Retail - Walkways

ANCMF-AU-R-W-02

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Objective
To ensure walkways in retail facilities are maintained to the highest standard of cleanliness, safety, and hygiene, enhancing customer experience and complying with Australian workplace health and safety requirements.
Cleaning Methods
Commence by dusting all surfaces with a microfibre cloth, initiating from the highest point and progressing downwards.
Thoroughly vacuum the carpeted area, ensuring special attention is given to corners and edges.
Mop the hard floor utilising a colour-coded mop and bucket system, ensuring the application of the correct cleaning solution for the specific floor type.
Empty the rubbish bin, replace the liner, and clean the bin's exterior using a sanitising wipe.
Sanitise high-touch areas using a disinfectant spray and cloth, ensuring all surfaces are thoroughly wiped dry.
Conduct spot cleaning on walls and glass surfaces using a glass cleaner and cloth.
Conduct a final inspection to ensure all areas are clean and free of debris.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless, floors are gleaming with no streaks or marks, high-touch areas are sanitised and free of smudges, rubbish bins are empty and clean, and the walkway is completely free of debris.
GoodSurfaces are clean with minimal dust, floors have slight streaks but are generally clean, high-touch areas are mostly sanitised, rubbish bins are emptied, and the walkway has minimal debris.
PassSurfaces have some dust, floors show visible streaks, high-touch areas are partially sanitised, rubbish bins are not overflowing, and the walkway has some debris.
FailSurfaces are dusty, floors are dirty with visible marks, high-touch areas are unsanitised, rubbish bins are overflowing, and the walkway is cluttered with debris.
Required Equipment
  • Microfibre cloth
  • Cleaning trolley
  • Colour-coded mop and bucket
  • vacuum cleaner
  • Disinfectant Spray
  • Glass Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-R-W-02
Frequency daily
Last Updated Jun 15, 2025
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