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Retail - Public Toilets

ANCMF-AU-R-PT-01

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Objective
Ensure public toilets in retail facilities are cleaned to the highest Australian standards, providing a hygienic and pleasant environment for all users.
Cleaning Methods
Prepare the cleaning trolley with all essential supplies, ensuring the use of colour-coded cleaning cloths to avoid cross-contamination.
Start by emptying the rubbish bin and replacing the liner.
Apply sanitiser to the toilet bowl seat and urinal, allowing for the dwell time as per the product's instructions.
Refill the soap dispenser and toilet paper holder as required.
Sanitise the sink tap and countertop by wiping them down with a sanitising solution.
Clean mirrors using a glass cleaner to achieve a streak-free finish.
Mop the floor thoroughly with a disinfectant solution, ensuring all areas are covered.
Spot-clean walls and partitions using an appropriate cleaning solution.
Dampen a cloth and use it to dust vents and light fixtures.
Inspect all areas for cleanliness and address any remaining issues.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and sanitised, with no streaks or marks. No odours present. Supplies are fully stocked. Floors are dry and free of debris.
GoodSurfaces are mostly clean with minor streaks. No strong odours. Supplies are mostly stocked. Floors are mostly dry with minimal debris.
PassSurfaces are generally clean but may have visible marks. Mild odours present. Some supplies may be low. Floors have some wet spots or debris.
FailSurfaces are visibly dirty or stained. Strong odours present. Supplies are depleted. Floors are wet or littered with debris.
Required Equipment
  • Cleaning trolley
  • Colour-coded cleaning cloth
  • Mop and Bucket
  • Sanitising Solution
  • Glass Cleaner
  • Rubbish Bin Liner
  • Dusting Cloth
Quick Info
Standard Code ANCMF-AU-R-PT-01
Frequency daily
Last Updated Jun 15, 2025
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