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Retail - Layby Area

ANCMF-AU-R-LA-01

Objective
Ensure the layby area in retail facilities is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for customers and staff.
Cleaning Methods
Implement a colour-coded cleaning system to avoid cross-contamination.
Use a microfibre cloth to dust surfaces, ensuring effective capture of dust particles.
Utilise a HEPA filter vacuum cleaner to minimise airborne dust when vacuuming the carpet.
Mop the hard floor using a neutral pH cleaner to avoid causing damage to the surface.
Apply an appropriate sanitiser to all touchpoints and allow them to air dry.
Empty the rubbish bin and replace the liner, ensuring the bin is sanitised before replacement.
Clean glass surfaces using a non-streak glass cleaner and a microfibre cloth.
Inspect the area for any remaining debris and promptly remove it.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; touchpoints are sanitised and dry; floors are spotless with no visible debris; glass surfaces are streak-free; bins are empty and sanitised; signage is clean and legible.
GoodMinor dust on less accessible surfaces; touchpoints are sanitised but slightly damp; floors have minimal debris; glass surfaces have minor streaks; bins are empty but not sanitised; signage is mostly clean.
PassNoticeable dust on surfaces; touchpoints are not fully sanitised; floors have visible debris; glass surfaces are streaked; bins are not emptied; signage is dirty but legible.
FailHeavy dust accumulation; touchpoints are unsanitised; floors are dirty with significant debris; glass surfaces are heavily streaked; bins are overflowing; signage is illegible due to dirt.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Colour-coded cleaning cloth
  • Sanitiser Spray
  • Neutral pH Floor Cleaner
  • Rubbish Bin Liner
  • Non-streak glass cleaner
Quick Info
Standard Code ANCMF-AU-R-LA-01
Frequency daily
Last Updated Jun 15, 2025
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