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Retail - Retail Area

ANCMF-AU-R-RA-01

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Objective
To maintain a clean, safe, and visually appealing retail area that enhances customer experience and meets Australian cleaning standards.
Cleaning Methods
Prepare the cleaning trolley with all essential supplies, ensuring that colour-coded cloths and mops are utilised for distinct areas to avert cross-contamination.
Begin by dusting all surfaces from top to bottom to prevent re-soiling.
Thoroughly vacuum the carpeted area, giving special attention to high-traffic zones.
Mop the hard floor utilising a damp mop and the correct cleaning solution, ensuring no excess water is left on the surface.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Sanitise high-touch areas by utilising a disinfectant spray and cloth, with a particular focus on surfaces that are frequently touched.
Conduct a final inspection to ensure all areas meet the quality criteria.
Clean glass surfaces using a glass cleaner and a microfibre cloth to prevent streaking.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless with no visible debris; glass surfaces are streak-free; high-touch areas are sanitised and free of fingerprints; rubbish bins are empty and odour-free.
GoodMinor dust on high surfaces; floors have minimal debris; glass surfaces have minor streaks; high-touch areas are mostly sanitised; rubbish bins are empty but may have slight odour.
PassNoticeable dust on surfaces; floors have visible debris; glass surfaces have visible streaks; high-touch areas are inconsistently sanitised; rubbish bins are not emptied regularly.
FailExcessive dust and dirt on surfaces; floors are dirty with visible debris; glass surfaces are heavily streaked; high-touch areas are not sanitised; rubbish bins are overflowing and have strong odour.
Required Equipment
  • Colour-coded microfibre cloth
  • Cleaning trolley
  • Personal Protective Equipment (PPE)
  • vacuum cleaner
  • Disinfectant Spray
  • Mop and Bucket
  • Glass Cleaner
  • Rubbish Bin Liner
Quick Info
Standard Code ANCMF-AU-R-RA-01
Frequency daily
Last Updated Jun 15, 2025
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