daily Published

Retail - Sales Floor

ANCMF-AU-R-SF-01

Objective
Ensure the sales floor of the retail facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for customers and staff.
Cleaning Methods
Commence by dusting all surfaces with a microfibre cloth, initiating from the highest point and progressing downwards.
Vacuum all carpeted areas using a HEPA filter vacuum cleaner to ensure effective removal of dust and allergens.
Mop the hard floor using a neutral pH cleaner, ensuring that no residue is left behind.
Clean glass surfaces using a glass cleaner and a lint-free cloth to achieve a streak-free finish.
Empty the rubbish bin, replace the liner, and then sanitise the bin using a disinfectant spray.
use disinfectant wipe to sanitise high touch area ensuring thorough coverage
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless with no visible marks; glass surfaces are streak-free; bins are empty and odour-free; high-touch areas are sanitised and free of fingerprints.
GoodMinor dust on surfaces; floors have minimal marks; glass surfaces have slight streaks; bins are empty but may have slight odour; high-touch areas are mostly sanitised.
PassNoticeable dust on surfaces; floors have visible marks; glass surfaces have visible streaks; bins are not overflowing but have noticeable odour; high-touch areas are inconsistently sanitised.
FailHeavy dust accumulation; floors are dirty with visible debris; glass surfaces are heavily streaked; bins are overflowing and have strong odour; high-touch areas are not sanitised.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Disinfectant Wipe
  • Mop and Bucket with Neutral pH Cleaner
  • Colour-coded cleaning tool
  • Glass cleaner and lint-free cloth
Quick Info
Standard Code ANCMF-AU-R-SF-01
Frequency daily
Last Updated Jun 15, 2025
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