daily Published

Hospitality - Security Office

ANCMF-AU-H-SO-01

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Objective
Ensure the Security Office in the hospitality facility is maintained to the highest standards of cleanliness and hygiene, in compliance with Australian cleaning standards and workplace health and safety requirements.
Cleaning Methods
Ensure the cleaning trolley is prepared with all necessary supplies and equipment, making certain to utilise colour-coded cloths and mops.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
Thoroughly vacuum the carpet, ensuring special attention is given to corners and areas beneath furniture.
Mop the hard floor using a neutral pH cleaner, ensuring no residue is left behind.
Sanitise high-contact areas utilising disinfectant spray and a fresh cloth.
Empty the rubbish bin, replace the liner, and dispose of waste in accordance with the facility's protocol.
Clean glass surfaces using a glass cleaner and a lint-free cloth, ensuring no streaks remain.
Conduct a final inspection to ensure all tasks are completed to the required standard.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless, no dust or debris visible. Carpets are clean with no stains. High-touch areas are sanitised and free of fingerprints. Glass surfaces are streak-free. Rubbish bins are empty and clean.
GoodMinor dust on surfaces, no visible debris. Carpets are mostly clean with minor stains. High-touch areas are mostly sanitised. Glass surfaces have minor streaks. Rubbish bins are empty but may have minor residue.
PassNoticeable dust on surfaces, some debris present. Carpets have visible stains. High-touch areas are inconsistently sanitised. Glass surfaces have visible streaks. Rubbish bins are emptied but not cleaned.
FailSignificant dust and debris on surfaces. Carpets are dirty with multiple stains. High-touch areas are not sanitised. Glass surfaces are dirty. Rubbish bins are full or overflowing.
Required Equipment
  • Microfibre Cloth, Colour-Coded
  • vacuum cleaner
  • Disinfectant Spray
  • Glass Cleaner
  • Neutral pH Floor Cleaner
  • mop and bucket colour coded
  • Rubbish Bin Liner
  • Lint-free cloth
Quick Info
Standard Code ANCMF-AU-H-SO-01
Frequency daily
Last Updated Jun 15, 2025
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