HR Office
Code: ANCMF-AU-I-HO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Industrial
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and organised HR office environment in an industrial facility, ensuring compliance with Australian workplace health and safety standards.
Scope of Work
- Dust all surfaces including desks, chairs, and shelves.
- Vacuum carpets and rugs.
- Mop hard floors using a colour-coded system.
- Wipe and sanitise all high-touch surfaces such as door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces and mirrors.
- Ensure all cleaning activities are conducted using environmentally friendly products where possible.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpets and rugs thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a damp mop, using a neutral detergent suitable for the floor type.
- Wipe and sanitise high-touch surfaces with a disinfectant solution, ensuring full coverage and adequate contact time.
- Empty rubbish bins, replace liners, and dispose of waste in accordance with facility waste management protocols.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks remain.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant solution
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are spotless and streak-free; high-touch surfaces are sanitised with no residue; glass surfaces are clear with no streaks or smudges; rubbish bins are empty and clean. |
| Good | Minor dust on high surfaces; carpets are mostly clean with minimal debris; floors have slight streaks; high-touch surfaces are mostly sanitised; glass surfaces have minor streaks; rubbish bins are empty but may have slight odour. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch surfaces are partially sanitised; glass surfaces have visible streaks; rubbish bins are not overflowing but have noticeable odour. |
| Fail | Heavy dust accumulation; carpets are visibly dirty; floors are dirty with significant streaks; high-touch surfaces are not sanitised; glass surfaces are dirty; rubbish bins are overflowing and odorous. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality