Accounts Office
Code: ANCMF-AU-I-AO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Industrial
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and organised accounts office environment in an industrial facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors with appropriate cleaning solution.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising of rubbish bins.
- Cleaning of glass surfaces including windows and partitions.
- Ensuring all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to minimise dust dispersion.
- Mop hard floors using a damp mop and a neutral pH floor cleaner, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time for effective germ kill.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks are left.
- Ensure all cleaning tools and equipment are cleaned and stored properly after use.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Damp mop and bucket
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner
- Lint-free cloth
- Colour-coded cleaning tools
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; carpets are clean with no visible debris; floors are spotless and dry; high-touch areas are sanitised with no residue; rubbish bins are empty and odour-free; glass surfaces are streak-free. |
| Good | Minor dust on surfaces; carpets are mostly clean with minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; rubbish bins are empty but may have slight odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors are clean but wet; high-touch areas are partially sanitised; rubbish bins are not emptied; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; carpets are dirty with significant debris; floors are dirty or wet; high-touch areas are not sanitised; rubbish bins are full and odorous; glass surfaces are dirty with streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality