Australian National Cleaning Management Framework
Service Lift
Code: ANCMF-AU-HF-SL-01
Healthcare Facility
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS:2015 AS/NZS 4801:2001 Healthcare Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To ensure the service lift in the healthcare facility is maintained to the highest standards of cleanliness and hygiene, minimising the risk of infection and ensuring compliance with Australian health and safety regulations.

Scope of Work
  • Dust all surfaces including walls, doors, and control panels.
  • Sanitise all high-touch areas such as buttons, handrails, and door edges.
  • Vacuum and mop the lift floor using appropriate cleaning solutions.
  • Empty and sanitise rubbish bins.
  • Inspect and clean lift tracks and sills.
  • Ensure no unpleasant odours are present.
Method
  1. Prepare the cleaning trolley with colour-coded cleaning cloths and appropriate cleaning agents.
  2. Dust all surfaces using a microfibre cloth, starting from the top and working downwards.
  3. Sanitise high-touch areas with a hospital-grade disinfectant, ensuring all surfaces are visibly wet for the required contact time.
  4. Vacuum the floor using a HEPA-filtered vacuum cleaner to remove dust and debris.
  5. Mop the floor with a neutral pH cleaner, ensuring no residue is left behind.
  6. Empty rubbish bins and replace liners, then sanitise the bins inside and out.
  7. Conduct a final inspection to ensure all tasks are completed to standard.
Equipment
  • Microfibre cloths (colour-coded)
  • Hospital-grade disinfectant
  • Neutral pH floor cleaner
  • HEPA-filtered vacuum cleaner
  • Mop and bucket
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust, dirt, and smudges. High-touch areas are sanitised with no residue. Floor is spotless with no streaks or marks. No odours present. Rubbish bins are empty and sanitised.
GoodMinor dust or smudges on surfaces. High-touch areas are sanitised but may have slight residue. Floor is clean with minor streaks. No strong odours. Rubbish bins are empty but may have minor marks.
PassNoticeable dust or smudges on surfaces. High-touch areas are partially sanitised. Floor has visible streaks or marks. Mild odours present. Rubbish bins are not fully sanitised.
FailSurfaces are visibly dirty with dust and smudges. High-touch areas are not sanitised. Floor is dirty with significant marks. Strong odours present. Rubbish bins are full or unsanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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