Australian National Cleaning Management Framework
Wedding Chapel
Code: ANCMF-AU-H-WC-02
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To ensure the wedding chapel is maintained to the highest standards of cleanliness and hygiene, providing a pristine and welcoming environment for all guests.

Scope of Work
  • Dusting of all surfaces including pews, altar, and decorative elements.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floors with appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and railings.
  • Cleaning and polishing of glass surfaces including windows and mirrors.
  • Emptying and sanitising of rubbish bins.
  • Ensuring all cleaning is conducted using colour-coded systems to prevent cross-contamination.
  • Checking and replenishing of supplies such as tissues and hand sanitiser.
Method
  1. Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used.
  2. Begin by dusting all surfaces from high to low, using a microfibre cloth to capture dust effectively.
  3. Vacuum all carpeted areas, paying special attention to corners and under pews.
  4. Mop hard floors using a neutral pH cleaner, ensuring no residue is left behind.
  5. Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time for effectiveness.
  6. Clean glass surfaces with a glass cleaner, ensuring no streaks are left.
  7. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  8. Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket (colour-coded)
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless with no residue; glass surfaces are streak-free; no odours present; high-touch areas are fully sanitised; rubbish bins are empty and sanitised.
GoodMinor dust on less accessible surfaces; floors are clean with minimal residue; glass surfaces have minor streaks; no strong odours; high-touch areas mostly sanitised; rubbish bins are empty but not fully sanitised.
PassNoticeable dust on surfaces; floors have visible residue; glass surfaces have visible streaks; mild odours present; high-touch areas partially sanitised; rubbish bins are not emptied.
FailHeavy dust accumulation; floors are dirty with significant residue; glass surfaces are heavily streaked; strong odours present; high-touch areas are not sanitised; rubbish bins are overflowing.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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