Australian National Cleaning Management Framework

Restaurant Dining
Code: ANCMF-AU-H-RD-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To ensure the restaurant dining area is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for patrons and staff.

Scope of Work
  • Dusting of all surfaces including tables, chairs, and decorative items.
  • Sanitising of tables and chairs after each use.
  • Vacuuming and mopping of floors to remove dirt and debris.
  • Cleaning of windows and glass surfaces to remove smudges and fingerprints.
  • Emptying and sanitising rubbish bins.
  • Spot cleaning of walls and skirting boards to remove marks and stains.
  • Ensuring all high-touch areas such as door handles and light switches are sanitised regularly.
Method
  1. Begin by dusting all surfaces using a microfibre cloth, ensuring to reach all corners and edges.
  2. Sanitise tables and chairs using a food-safe sanitiser, ensuring all surfaces are covered and allowed to air dry.
  3. Vacuum the floor using a commercial-grade vacuum cleaner, paying special attention to corners and under furniture.
  4. Mop the floor using a neutral pH cleaner, ensuring no residue is left behind.
  5. Clean windows and glass surfaces with a glass cleaner, using a squeegee for a streak-free finish.
  6. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  7. Spot clean walls and skirting boards using a mild detergent solution.
  8. Sanitise high-touch areas with a disinfectant wipe, ensuring thorough coverage.
Equipment
  • Microfibre cloths
  • Commercial-grade vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Glass cleaner and squeegee
  • Food-safe sanitiser
  • Disinfectant wipes
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and smudges; floors are spotless with no visible debris; windows and glass surfaces are streak-free; no unpleasant odours present; high-touch areas are sanitised and visibly clean.
GoodMinor dust on surfaces; floors have minimal debris; windows and glass surfaces have minor streaks; no strong odours; high-touch areas are mostly sanitised.
PassNoticeable dust on surfaces; floors have visible debris; windows and glass surfaces have visible streaks; mild odours present; high-touch areas are inconsistently sanitised.
FailHeavy dust accumulation; floors are dirty with visible debris; windows and glass surfaces are heavily streaked; strong unpleasant odours; high-touch areas are not sanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality