Meeting Room
Code: ANCMF-AU-H-MR-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
Ensure the meeting room in hospitality facilities is cleaned to the highest Australian standards, providing a safe, hygienic, and welcoming environment for guests.
Scope of Work
- Dust all surfaces including tables, chairs, and equipment.
- Vacuum carpets and rugs.
- Mop hard floors using appropriate cleaning solutions.
- Wipe and sanitise all high-touch surfaces such as door handles, light switches, and remote controls.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces and mirrors.
- Ensure all furniture is arranged neatly and appropriately.
- Check and replenish any consumables such as tissues and hand sanitisers.
Method
- Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
- Begin by dusting all surfaces from top to bottom to capture any falling dust.
- Vacuum carpets thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left behind.
- Wipe and sanitise high-touch surfaces using a disinfectant spray and cloth.
- Empty rubbish bins, replace liners, and dispose of waste according to facility guidelines.
- Clean glass surfaces with a glass cleaner and microfibre cloth for a streak-free finish.
- Reorganise furniture as per the room layout plan and check for any maintenance issues to report.
- Replenish consumables and ensure the room is ready for use.
Equipment
- Cleaning trolley with colour-coded cloths and mops
- Vacuum cleaner
- Mop and bucket
- Disinfectant spray
- Glass cleaner
- Microfibre cloths
- Rubbish bin liners
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are mopped with no streaks or watermarks; all high-touch surfaces are sanitised; rubbish bins are empty and clean; glass surfaces are spotless; furniture is perfectly arranged. |
| Good | Most surfaces are free of dust; carpets are vacuumed with minimal debris; floors are mopped with minor streaks; most high-touch surfaces are sanitised; rubbish bins are empty; glass surfaces have minor smudges; furniture is mostly arranged. |
| Pass | Some surfaces have dust; carpets have some visible debris; floors are mopped with visible streaks; some high-touch surfaces are sanitised; rubbish bins are not overflowing; glass surfaces have visible smudges; furniture is somewhat arranged. |
| Fail | Surfaces are dusty; carpets have significant debris; floors are not mopped or have excessive streaks; high-touch surfaces are not sanitised; rubbish bins are overflowing; glass surfaces are dirty; furniture is disorganised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality