Laundry
Code: ANCMF-AU-H-L-03
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
Ensure the laundry area in hospitality facilities is cleaned to the highest Australian standards, maintaining hygiene, safety, and operational efficiency.
Scope of Work
- Dusting all surfaces including shelves, counters, and equipment.
- Sanitising all high-touch surfaces such as door handles, light switches, and taps.
- Vacuuming and mopping floors to remove dirt and debris.
- Cleaning and sanitising laundry machines, including doors and control panels.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising sinks and taps.
- Ensuring all cleaning supplies are replenished and stored correctly.
- Checking and cleaning air vents and filters.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust effectively.
- Apply a suitable sanitiser to all high-touch surfaces and allow the recommended contact time before wiping clean.
- Vacuum the floor using a HEPA-filter vacuum to ensure dust and allergens are captured.
- Mop the floor with a neutral pH cleaner, ensuring no residue is left.
- Clean the exterior of laundry machines with a disinfectant wipe, paying special attention to control panels and handles.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean sinks and taps with a non-abrasive cleaner, ensuring all soap scum and stains are removed.
- Check air vents and filters, clean with a damp cloth, and ensure they are free from dust and debris.
Equipment
- Microfibre cloths
- HEPA-filter vacuum
- Mop and bucket
- Neutral pH floor cleaner
- Sanitiser spray
- Disinfectant wipes
- Rubbish bin liners
- Non-abrasive cleaner
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust and stains; no odours present; high-touch surfaces are sanitised and dry; floors are spotless with no residue; rubbish bins are empty and sanitised; air vents are clean and unobstructed. |
| Good | Surfaces are mostly clean with minor dust; no strong odours; high-touch surfaces are sanitised; floors are clean with minimal residue; rubbish bins are empty; air vents have minor dust. |
| Pass | Surfaces have some dust; mild odours present; high-touch surfaces are mostly sanitised; floors have some residue; rubbish bins are not overflowing; air vents have visible dust. |
| Fail | Surfaces are dusty and stained; strong odours present; high-touch surfaces are not sanitised; floors are dirty with visible residue; rubbish bins are overflowing; air vents are clogged with dust. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality