Australian National Cleaning Management Framework
Kids Club
Code: ANCMF-AU-H-KC-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To ensure a clean, safe, and hygienic environment in the Kids Club area of a hospitality facility, adhering to Australian cleaning standards and practices.

Scope of Work
  • Dusting of all surfaces including play equipment, shelves, and furniture.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floors with appropriate cleaning solutions.
  • Sanitising of high-touch surfaces such as door handles, light switches, and toys.
  • Cleaning and sanitising of toilets and washbasins.
  • Emptying and sanitising of rubbish bins.
  • Spot cleaning of walls and windows.
  • Ensuring all cleaning supplies are replenished and stored correctly.
Method
  1. Begin by organising the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Dust all surfaces using a microfibre cloth, starting from high surfaces and working downwards.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
  4. Mop hard floors using a neutral pH cleaner, ensuring no excess water is left on the floor.
  5. Sanitise high-touch surfaces with an approved disinfectant, allowing appropriate contact time.
  6. Clean toilets and washbasins using a toilet-specific cleaner and sanitiser, ensuring all surfaces are wiped dry.
  7. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  8. Spot clean walls and windows with a glass cleaner, ensuring no streaks are left.
  9. Replenish cleaning supplies and store them in a designated area.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket (colour-coded)
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Toilet cleaner
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust. Floors are spotless with no streaks or residue. High-touch surfaces are sanitised and dry. Toilets are pristine with no odours. Rubbish bins are empty and sanitised. No visible marks on walls or windows.
GoodMinor dust on high surfaces. Floors are clean with minimal streaks. High-touch surfaces are sanitised. Toilets are clean with slight odour. Rubbish bins are empty but not sanitised. Few marks on walls or windows.
PassNoticeable dust on surfaces. Floors have visible streaks. High-touch surfaces are not fully sanitised. Toilets are clean but with noticeable odour. Rubbish bins are not sanitised. Several marks on walls or windows.
FailSurfaces are dusty. Floors are dirty with streaks and residue. High-touch surfaces are not sanitised. Toilets are dirty with strong odour. Rubbish bins are full and unsanitised. Many marks on walls or windows.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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