Golf Pro Shop
Code: ANCMF-AU-H-GPS-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
Ensure the Golf Pro Shop is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for customers and staff.
Scope of Work
- Dusting of all surfaces including shelves, displays, and counters.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floors.
- Sanitising of high-touch areas such as door handles, light switches, and payment terminals.
- Cleaning of glass surfaces including windows and display cases.
- Emptying and sanitising rubbish bins.
- Spot cleaning of walls and skirting boards.
- Restocking of cleaning supplies and consumables.
Method
- Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under fixtures.
- Mop hard floors using a neutral pH cleaner, ensuring no excess water is left behind to prevent slip hazards.
- Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time as per manufacturer's instructions.
- Clean glass surfaces with a glass cleaner, ensuring streak-free results.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Spot clean walls and skirting boards using a damp cloth and mild detergent.
- Check and restock cleaning supplies and consumables as needed.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no debris; glass surfaces are streak-free; no odours present; high-touch areas are sanitised and visibly clean. |
| Good | Minor dust on high surfaces; floors are clean with minimal debris; glass surfaces have minor streaks; no strong odours; high-touch areas are mostly sanitised. |
| Pass | Noticeable dust on surfaces; floors have some debris; glass surfaces have visible streaks; mild odours present; high-touch areas are partially sanitised. |
| Fail | Heavy dust accumulation; floors are dirty with visible debris; glass surfaces are streaked and dirty; strong odours present; high-touch areas are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality