Australian National Cleaning Management Framework
Witness Room
Code: ANCMF-AU-GB-WR-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075 Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure the witness room in the government building is cleaned and sanitised to the highest Australian standards, providing a safe and hygienic environment for all users.

Scope of Work
  • Dust all surfaces including tables, chairs, and window sills.
  • Vacuum carpeted areas and spot clean stains.
  • Mop hard floors with a neutral detergent.
  • Sanitise all high-touch surfaces such as door handles, light switches, and telephones.
  • Empty and sanitise rubbish bins, replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Ensure air vents are free from dust and debris.
  • Check and refill hand sanitiser dispensers.
Method
  1. Prepare cleaning trolley with colour-coded cleaning cloths and appropriate cleaning agents.
  2. Dust surfaces using a microfibre cloth to capture dust and allergens.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner to ensure air quality.
  4. Mop floors using a damp mop and neutral detergent, ensuring no excess water is left on surfaces.
  5. Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time.
  6. Empty rubbish bins, replace liners, and sanitise bin surfaces.
  7. Clean glass surfaces with a glass cleaner and microfibre cloth for a streak-free finish.
  8. Inspect air vents and clean with a vacuum attachment if necessary.
  9. Check hand sanitiser dispensers and refill as needed.
Equipment
  • Colour-coded microfibre cloths
  • HEPA-filter vacuum cleaner
  • Neutral detergent
  • Disinfectant spray
  • Glass cleaner
  • Mop and bucket
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and marks; carpets are spotless and free from debris; no visible streaks on glass; no odours present; high-touch areas are sanitised and dry; bins are empty and sanitised; air vents are clean.
GoodMinor dust on surfaces; carpets are clean with minimal debris; minor streaks on glass; faint odours present; high-touch areas are sanitised; bins are empty but not sanitised; air vents have minor dust.
PassVisible dust on surfaces; carpets have some debris; noticeable streaks on glass; noticeable odours; high-touch areas are partially sanitised; bins are not sanitised; air vents have visible dust.
FailHeavy dust on surfaces; carpets are dirty with visible debris; glass is streaked and dirty; strong odours present; high-touch areas are not sanitised; bins are full and dirty; air vents are clogged with dust.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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