Australian National Cleaning Management Framework

Uniform Store
Code: ANCMF-AU-GB-US-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Storage Area Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the uniform store within the government building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and pleasant environment for staff and visitors.

Scope of Work
  • Dusting of all surfaces including shelves, counters, and display areas.
  • Vacuuming of carpeted areas and spot cleaning as necessary.
  • Mopping of hard floors with appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and taps.
  • Emptying and cleaning of rubbish bins.
  • Cleaning of windows and glass surfaces to remove smudges and fingerprints.
  • Ensuring all cleaning equipment is stored safely and correctly after use.
Method
  1. Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  2. Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to ensure dust and allergens are effectively removed.
  3. Mop hard floors using a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas with a hospital-grade disinfectant, allowing appropriate contact time for effectiveness.
  5. Empty rubbish bins, replace liners, and clean the interior and exterior of bins with a disinfectant wipe.
  6. Clean windows and glass surfaces using a glass cleaner and a squeegee for a streak-free finish.
  7. Inspect all areas to ensure compliance with quality criteria and rectify any deficiencies immediately.
Equipment
  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Hospital-grade disinfectant
  • Disinfectant wipes
  • Glass cleaner and squeegee
  • Colour-coded cleaning trolleys
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free of smudges; rubbish bins are clean and odour-free; windows are streak-free.
GoodMinor dust on high surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; rubbish bins are clean with slight odour; windows have minor streaks.
PassNoticeable dust on surfaces; floors have visible residue; high-touch areas are inconsistently sanitised; rubbish bins have noticeable odour; windows have visible streaks.
FailHeavy dust accumulation; floors are dirty with significant residue; high-touch areas are not sanitised; rubbish bins are dirty and odorous; windows are heavily streaked.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality