Australian National Cleaning Management Framework
Uniform Cleaning
Code: ANCMF-AU-GB-UC-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the government building's uniform cleaning is performed to the highest Australian cleaning standards, ensuring a clean, safe, and hygienic environment for all occupants.

Scope of Work
  • Dusting of all surfaces including desks, shelves, and ledges.
  • Vacuuming of all carpeted areas and mats.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and lift buttons.
  • Emptying and cleaning of rubbish bins and replacement of liners.
  • Cleaning and polishing of glass surfaces and mirrors.
  • Spot cleaning of walls and doors to remove marks and stains.
  • Ensuring all cleaning equipment is maintained and stored correctly after use.
Method
  1. Begin by organising the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum all carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors with a neutral pH cleaner, ensuring no excess water is left on the floor.
  5. Sanitise high-touch areas with a disinfectant solution, allowing appropriate contact time for effectiveness.
  6. Empty rubbish bins, replace liners, and clean the bin interior and exterior with a sanitising solution.
  7. Clean glass surfaces with a glass cleaner, ensuring no streaks are left behind.
  8. Spot clean walls and doors with a suitable cleaner to remove any visible marks.
  9. Inspect all areas to ensure cleaning standards are met and rectify any deficiencies immediately.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with wringer
  • Neutral pH floor cleaner
  • Disinfectant solution
  • Glass cleaner
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; floors are spotless with no streaks; high-touch areas are sanitised with no residue; bins are clean and odour-free; glass surfaces are crystal clear.
GoodMinor dust on high surfaces; floors are clean with minimal streaks; high-touch areas are mostly sanitised; bins are clean with slight odour; glass surfaces have minor streaks.
PassVisible dust on surfaces; floors have noticeable streaks; some high-touch areas missed; bins have noticeable odour; glass surfaces have visible streaks.
FailHeavy dust accumulation; floors are dirty or sticky; high-touch areas are not sanitised; bins are overflowing or dirty; glass surfaces are heavily streaked or dirty.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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