Australian National Cleaning Management Framework
Reading Room
Code: ANCMF-AU-GB-RR-01
Government Building
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the Reading Room in the Government Building is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Scope of Work
  • Dust all surfaces including tables, chairs, shelves, and window sills.
  • Vacuum all carpeted areas and rugs.
  • Mop hard floors with appropriate cleaning solution.
  • Sanitise all high-touch surfaces such as door handles, light switches, and handrails.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Ensure all furniture is arranged neatly and in its designated place.
  • Check for and remove any cobwebs from ceilings and corners.
  • Ensure air vents are free from dust and debris.
Method
  1. Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
  2. Begin by dusting all surfaces using a microfibre cloth, starting from the highest points and working downwards.
  3. Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Sanitise high-touch surfaces using a disinfectant spray and a clean cloth.
  6. Empty rubbish bins, replace liners, and dispose of waste in accordance with local regulations.
  7. Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks are left.
  8. Rearrange furniture as needed to maintain a tidy appearance.
  9. Inspect the room for any remaining dust or debris and address as necessary.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket
  • Disinfectant spray
  • Glass cleaner
  • Lint-free cloths
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and smudges; floors are spotless with no visible debris; high-touch areas are thoroughly sanitised; rubbish bins are empty and clean; glass surfaces are streak-free; furniture is neatly arranged.
GoodMinor dust on less accessible surfaces; floors have minimal debris; high-touch areas are mostly sanitised; rubbish bins are emptied but may have minor residue; glass surfaces have minor streaks; furniture is mostly in place.
PassNoticeable dust on surfaces; floors have visible debris; high-touch areas are partially sanitised; rubbish bins are not overflowing but have visible waste; glass surfaces are streaked; furniture is somewhat disorganised.
FailSignificant dust accumulation; floors are dirty with visible debris; high-touch areas are unsanitised; rubbish bins are overflowing; glass surfaces are heavily streaked; furniture is disorganised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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