Registry Office
Code: ANCMF-AU-GB-RO-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Registry Office within the Government Building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and window sills.
- Vacuuming of all carpeted areas and mats.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and lift buttons.
- Cleaning and sanitising of toilets, including basins, taps, and mirrors.
- Emptying and sanitising of rubbish bins and replacement of liners.
- Cleaning of glass surfaces and partitions.
- Spot cleaning of walls and doors to remove marks and stains.
Method
- Begin with dusting all surfaces using a microfibre cloth to trap dust and prevent it from becoming airborne.
- Vacuum all carpeted areas using a HEPA-filter vacuum to ensure dust and allergens are effectively removed.
- Mop hard floors using a colour-coded mop and bucket system to prevent cross-contamination, ensuring the use of appropriate cleaning solutions for the floor type.
- Sanitise high-touch areas with a disinfectant spray, allowing sufficient contact time as per manufacturer's instructions.
- Clean toilets using a toilet brush and appropriate cleaning agents, ensuring all surfaces are scrubbed and rinsed.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Use a glass cleaner and squeegee to clean glass surfaces, ensuring streak-free results.
- Spot clean walls and doors with a damp cloth and mild detergent to remove any visible marks.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Colour-coded mop and bucket
- Disinfectant spray
- Toilet brush
- Glass cleaner and squeegee
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless and dry; no odours present; high-touch areas are sanitised and visibly clean; glass surfaces are streak-free; bins are empty and sanitised. |
| Good | Minor dust on high surfaces; floors are clean with minimal streaks; faint odours may be present; high-touch areas are mostly sanitised; glass surfaces have minor streaks; bins are empty but not sanitised. |
| Pass | Visible dust on surfaces; floors have visible streaks or spots; noticeable odours; high-touch areas are partially sanitised; glass surfaces have visible streaks; bins are not emptied. |
| Fail | Heavy dust accumulation; floors are dirty or sticky; strong odours present; high-touch areas are not sanitised; glass surfaces are dirty; bins are overflowing. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality