Reference Library
Code: ANCMF-AU-GB-RL-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
NEN 2075:2011
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Reference Library within the Government Building is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for all users.
Scope of Work
- Dusting of all surfaces including shelves, desks, and equipment.
- Vacuuming of all carpeted areas and rugs.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and computer keyboards.
- Emptying and cleaning of rubbish bins.
- Cleaning of glass surfaces including windows and display cases.
- Spot cleaning of walls and partitions.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to ensure dust and allergens are effectively removed.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas using a disinfectant that meets Australian standards for effectiveness against bacteria and viruses.
- Empty rubbish bins, replace liners, and wipe down the exterior and interior of bins with a sanitising solution.
- Clean glass surfaces with a streak-free glass cleaner, ensuring no smudges or fingerprints remain.
- Spot clean walls and partitions using a mild detergent solution, focusing on visible marks and stains.
- Conduct a final inspection to ensure all areas meet the quality criteria outlined.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Disinfectant spray
- Rubbish bin liners
- Glass cleaner
- Spot cleaning detergent
- Colour-coded cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free of smudges; bins are clean and odour-free; glass surfaces are crystal clear. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; bins are clean with slight odour; glass surfaces have minor smudges. |
| Pass | Noticeable dust on surfaces; floors have visible residue; high-touch areas are inconsistently sanitised; bins have noticeable odour; glass surfaces have visible smudges. |
| Fail | Heavy dust accumulation; floors are dirty with significant residue; high-touch areas are not sanitised; bins are overflowing and odorous; glass surfaces are heavily smudged. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality