Quality Assurance
Code: ANCMF-AU-GB-QA-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the highest level of cleanliness and hygiene in the Quality Assurance space of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing of glass surfaces and mirrors.
- Spot cleaning of walls and doors to remove marks and stains.
- Ensuring all cleaning activities comply with relevant Australian workplace health and safety standards.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality is maintained.
- Mop hard floors with a neutral pH cleaner to prevent damage to surfaces.
- Sanitise high-touch surfaces with a hospital-grade disinfectant.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner and polish with a lint-free cloth.
- Perform spot cleaning on walls and doors using a mild detergent solution.
- Inspect the area to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Hospital-grade disinfectant
- Rubbish bin liners
- Streak-free glass cleaner
- Lint-free cloths
- Mild detergent solution
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no visible dirt or streaks; high-touch surfaces are sanitised and free of smudges; rubbish bins are empty and odour-free; glass surfaces are crystal clear with no streaks. |
| Good | Minor dust on surfaces; floors are clean with minimal streaks; high-touch surfaces are mostly sanitised; rubbish bins are empty but may have slight odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on some surfaces; floors have visible streaks or dirt; high-touch surfaces are inconsistently sanitised; rubbish bins are not emptied regularly; glass surfaces have visible streaks. |
| Fail | Significant dust accumulation; floors are dirty with visible debris; high-touch surfaces are not sanitised; rubbish bins are overflowing; glass surfaces are dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality