Planning Office
Code: ANCMF-AU-GB-PO-04
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
AS/NZS 4801:2001
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and professional environment in the Planning Office of a Government Building, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and window sills.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising of rubbish bins.
- Cleaning of glass surfaces and partitions.
- Spot cleaning of walls and skirting boards.
- Ensuring all cleaning activities adhere to colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring compliance with colour-coded systems.
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with an approved disinfectant, allowing appropriate contact time.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner.
- Perform spot cleaning on walls and skirting boards as needed.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Neutral pH floor cleaner
- Approved disinfectant
- Glass cleaner
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless and dry; no rubbish or odours present; glass surfaces are streak-free; high-touch areas are sanitised with no residue. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal streaks; rubbish bins are empty with no odours; glass surfaces have minimal streaks; high-touch areas are mostly sanitised. |
| Pass | Noticeable dust on surfaces; floors have visible streaks or spots; rubbish bins are emptied but may have slight odours; glass surfaces have visible streaks; high-touch areas are partially sanitised. |
| Fail | Significant dust accumulation; floors are dirty or wet; rubbish bins are full or have strong odours; glass surfaces are dirty; high-touch areas are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality