Permit Office
Code: ANCMF-AU-GB-PO-03
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Permit Office in the Government Building is maintained to the highest standards of cleanliness, hygiene, and safety, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, chairs, and shelves.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floor surfaces.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Cleaning and sanitising of toilets and washbasins.
- Emptying and sanitising of rubbish bins.
- Cleaning of glass surfaces and windows.
- Replenishing of consumables such as toilet paper, hand soap, and paper towels.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left.
- Sanitise high-touch areas with a hospital-grade disinfectant.
- Clean toilets and washbasins with a non-abrasive cleaner, ensuring all surfaces are sanitised.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner.
- Check and replenish consumables, ensuring all dispensers are functioning correctly.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Hospital-grade disinfectant
- Non-abrasive toilet cleaner
- Rubbish bin liners
- Streak-free glass cleaner
- Consumable supplies (toilet paper, hand soap, paper towels)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free of smudges; toilets are immaculate with no odours; bins are empty and sanitised; glass surfaces are crystal clear; consumables are fully stocked. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; toilets are clean with slight odours; bins are empty but not sanitised; glass surfaces have minor streaks; consumables are mostly stocked. |
| Pass | Noticeable dust on surfaces; floors have visible residue; high-touch areas are inconsistently sanitised; toilets are clean but with noticeable odours; bins are not emptied; glass surfaces have visible streaks; consumables are low. |
| Fail | Heavy dust accumulation; floors are dirty; high-touch areas are not sanitised; toilets are dirty with strong odours; bins are overflowing; glass surfaces are dirty; consumables are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality