Market Square
Code: ANCMF-AU-GB-MS-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Market Square in the Government Building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and welcoming environment for all visitors and staff.
Scope of Work
- Dusting of all surfaces including benches, tables, and decorative elements.
- Vacuuming of all carpeted areas and mats.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, lift buttons, and handrails.
- Emptying and cleaning of rubbish bins, ensuring waste is disposed of according to environmental standards.
- Cleaning and polishing of glass surfaces and windows.
- Spot cleaning of walls and partitions to remove marks and stains.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum carpeted areas using a HEPA-filter vacuum to ensure air quality is maintained.
- Mop hard floors using a colour-coded mop system to prevent cross-contamination, using a neutral pH floor cleaner.
- Sanitise high-touch areas with a hospital-grade disinfectant, ensuring contact time as per manufacturer's instructions.
- Empty rubbish bins, replace liners, and clean bins with a disinfectant spray.
- Clean glass surfaces with a streak-free glass cleaner and a microfibre cloth.
- Spot clean walls and partitions with a mild detergent solution and a soft cloth.
- Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Colour-coded mop and bucket
- Neutral pH floor cleaner
- Hospital-grade disinfectant
- Rubbish bin liners
- Streak-free glass cleaner
- Soft cloths
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless and dry; no rubbish is visible; glass surfaces are streak-free; high-touch areas are sanitised with no residue. |
| Good | Minor dust on surfaces; floors are clean with minimal streaks; bins are empty; glass surfaces have minor streaks; high-touch areas are mostly sanitised. |
| Pass | Noticeable dust on some surfaces; floors have visible streaks or spots; bins are not overflowing; glass surfaces have visible streaks; high-touch areas are partially sanitised. |
| Fail | Significant dust accumulation; floors are dirty or sticky; bins are overflowing; glass surfaces are dirty; high-touch areas are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality